I would have given this maybe a 4 or 5 star if the product wasnt defective. I might buy a pink pair next! I’m normally an 11 in flat sizes but ordered a 12 as I saw recommended/ it was a bit big on me but with a heel cushion (highly recommended these heels are stiff on these shoes) it sits a little tighter now. Enjoy using it. I bought this to haul my trash cans to the dump as putting them inside a vehicle is just nasty. As soon as I submit this review Im tossing them in the trash. Now to complete more projects. Bring the included pair with you so you can match the width. 5 usually but in these I had to order an 11 for them not to look too small. However, I have owned 3 pairs of these and every time the left headphone stopped working after a few months.