I have dropped the case twice and it stayed shut, when I pulled the top to open the whole thing slid off lol. Nothing like the 720 the 725 doesnt call numbers on its own its a step back as far as features go for a bluetooth, very disappointing! The Velcro closure makes putting on this shoe so easy! 💎 one of the greatest pieces I’ve purchased. The ONLY issue I have had so far is one time while walking up stairs the back of the shoe slipped off a bit, but I was able to walk back into it (and, honestly, Im not the most coordinated so it totally couldve been me). Like the first reviewer said, I think JLab hit a home run with this one ☝️ I just got my today and fresh out of the box they were halfway charged and ready to go. with the exception of these sandals. I live in these things. It doesnt have noise cancelling, but if you are listening to it loud enough, it is not easy to hear other sounds. Very convenient.