the instructions mention a BT reset, but Ive tried for a week with no success. the memory foam compresses with wear but take them off and they puff right back up (except the popped section) overall great price, decent value, poor choice of material for underside. We had 12 guests and there is always someone cutting their foot or hurting themselves! I tend to keep my fingers close to the scroll wheel and something about that ledge just felt right. However, I occasionally needed to move the mirror out, pulling the velcro. Unfortunately it seems like the decision to buy renewed may have been a bit of a mistake. so if you want to return them then make sure that you put the wire In the box. Alright, next, lets talk about my setup. $200 all-in for a phone, case, screen protector, and headphones. So thankfully it was nothing wrong with the speaker.