Then you will find two other bolts underneath that are super tight. My previous pair was also Turtle Beach, and they also cracked on the left, but higher up, and away from the ear piece. Charges very easily and is super easy to pair up. Cheaply made, which I understand since it is costume jewelry but with proper wear on separate occasions I experienced every single piece breaking and snapping within the very first wear and within an hour. They also have a bit of feedback with no signal going to them. After a few days of using these headphones, I realize there is a break-in period. The sound quality is very clear. Reworked wireing and buttons. Por último el material de la planta es muy resbaloso existiendo agua y rechina en cada movimiento. This morning, I go into my office and the earpiece is on the base station charging and it is flashing "fast red".