I do wish the instructions came with it, but Vivian said that they worked be working on updating that. BRAVO! These next set of negatives are just based on my personal preference so you can consider them nitpick negatives if you would like, but here they are. Compared to other shoes racks these are sturdy (make sure you have them where you want before putting shoes on them). Super-cute slippers that are much better made than I truly expected. It is perfect for hanging all my daughters bags I might have just gotten a crap pair or they could just be cheap slippers. The huge ear cups fit around your ears in a cozy soft fabric covered foam that does not make you sweat like the plasticky type fabric used on other brands. It has already prevented a few trips. I truly love this towel holder.