Hope theyll take them back (and Ill follow up. When you turn it on a voice will tell you the percentage of battery remaining which is helpful too. Ugly or not, no one is looking at my feet, they work! not bad for a cheap type of sorta kinda crocs, Id like to see a little more tread on the bottom, otherwise. I have bought Laura Ashley wares before and this one seems like a lower grade of quality. I replaced the previous entry with the number 2. Horrible and painful! Overall I give it 5 stars! I still recommend these for anyone looking for a Bluetooth sleeping earbud. Great solution for a bathroom without wall space for a towel rod.