But rest assured if you have a HyperX Cloud Alpha red headset or the limited Gold edition like mine it works right out of the box. All buttons are programmable and the softeare is very good and easy to use. Finalmente fallaron a la semana. I bought several pair of wireless headphones for work. Would definitely recommend this product and would buy it again! I purchased these to wear around the house for the winter. It’s even been on the news. Feels like cheap plastic. Ive been a flip flop individual all my life. Even the Oakley’s emblem looks like a knockoff.