The only downside is I think JBL has quit making these. For the price I have no regrets. The tools are included and the instructions are image-only. Easy to open and adjust. I wanted Crocs for yard work. )Second, its elastic at the ankle where the bow falls, but its still a little tight. Very comfy slippers. Or maybe it was better to get a refund and wait and see if in fact it was resolved. The bars are different in size and shape. However, the straps would fit better if my foot was little thicker (I know sounds weird) I have thin scrawny feet and ankles.