This as a great purchase! These beads came in a rotted pouch and all the strings were broken and rotted as well. All the packaging is nice. The shoes are made from an inflexible material, and I tried to break them in over a 2 week period. When you call their 800 number you get a real live person. WHY I WAS SHOPPING FOR BT HEADPHONES:When I discovered that it was difficult to find acceptable replacement braided headphone cables (at a reasonable price) I started looking for Bluetooth headphones to replace my wired set. But thats a network issue, I think. One shoe fit fine but the other was too small. The bars are not straight (the right hand side hangs a little lower, i. These looked great, snazzy enough for an IT manager at work but not so formal that theyd look worn from regular use.