I hope they send me a replacement, very disappointed I just used alcohol wipes. The mic? Its fine. I couldnt get a full length picture but it goes down a few inches above my ankles. At this price I honestly would not care if they were purple with red polka dots & had spinning lights shooting off of them. Can someone fix this please? If your looking for the basic rock-em sock-em stories, you might want to keep looking. which is a massive positive! The actual foam the headphones use is nice, definitely on the drivers. As with most closed headphones, these do indeed sound closed.