When you get a working refurbished model that has all parts and works it’s good. Doesn’t look brand new by any means. Love everything about this hooks. Second; One clog is not lined while the other is winter fleece lined. 17At the risk of embarrassing myself with 30 million mobile app (DMR statistics accessed 1. Makes this mother happy! Fit for a week. I have recently taken up hiking. We are disappointed and returning these. They are very easy to charge with a small cord (provided) plugging into the back of the case.